Maklumat privasi awam
Subpemproses ScreenOS
Perkhidmatan yang mungkin memproses data ScreenOS, tujuan penggunaan dan wilayah terlibat.
Cloudflare
- Tujuan
- Securely delivers ScreenOS and protects sign-in and public endpoints.
- Data dikendalikan
- Account and service metadata, Security telemetry
- Wilayah pemprosesan
- Global edge network
- Tempoh simpanan
- Security and delivery records follow the provider and ScreenOS legal-retention policy.
- Dikemas kini
Stripe
- Tujuan
- Processes website subscription payments and renewal changes.
- Data dikendalikan
- Billing contact and transaction metadata
- Wilayah pemprosesan
- Provider-selected processing regions
- Tempoh simpanan
- Payment records follow financial and legal-retention requirements.
- Dikemas kini
Configured AI support provider
- Tujuan
- Drafts concise support replies and setup guidance when AI support is used.
- Data dikendalikan
- Support messages, Support attachments, Requested diagnostics
- Wilayah pemprosesan
- Configured service region
- Tempoh simpanan
- Support content follows the workspace retention setting; the default is 120 days.
- Dikemas kini
Configured WhatsApp transport provider
- Tujuan
- Carries linked WhatsApp support conversations when the channel is enabled.
- Data dikendalikan
- WhatsApp address, Support messages, Support attachments
- Wilayah pemprosesan
- Configured service region
- Tempoh simpanan
- Support content follows the workspace retention setting; transport metadata may follow provider policy.
- Dikemas kini
ScreenOS infrastructure provider
- Tujuan
- Hosts ScreenOS Cloud, customer content and encrypted private objects.
- Data dikendalikan
- Account data, Content files, Rendered output snapshots, Service telemetry
- Wilayah pemprosesan
- Austria (European Union); encrypted database backups in Singapore
- Tempoh simpanan
- Customer content follows workspace controls; rendered output snapshots are removed after seven days.
- Dikemas kini
Google (Gmail)
- Tujuan
- Hosts the team mailbox that receives website enquiries, replies to service email and copies of support and privacy mail.
- Data dikendalikan
- Enquiry details (name, business name, email, message), Support and privacy requests sent by email, Replies to service and sign-in email
- Wilayah pemprosesan
- Provider-selected processing regions
- Tempoh simpanan
- Mail stays in the team mailbox until the team deletes it.
- Dikemas kini